Shipping and Handling

Fudamentals

• Please use the resources we provide to estimate the cost for shipping to your home country.
• You may combine shipment of mulitple auctions won. To do so, use our shipping request form to initiate a request. ok!shon.com will dispatch all items within 1 week of your request. All Items will be recorded down when they are delivered and you will receive your invoice soon afterwards.
• Please log into My Account and request ok!shon.com to ship your items to your home country that have arrived in Japan by filling out the form. Shipping cost is the actual cost at the rate on our system plus a 25% handling fee.
• ok!shon.com will charge you the estimated overseas shipping fee based on the information (size and weight) from the auction seller. For any difference, your deposit amount will be used to settle the payment and other surcharges.

Shipping process

Shipping within Japan

When you won from a certain auction, there is immediately a shipping cost involved for collecting your items from the auction sellers WITHIN JAPAN. This is for ok!shon.com staff in Japan to collect your successful bided auction items and pack in our warehouse to ship to you later.

In this stage you will be charged a minimum rate of $10 for shipping cost within Japan. This amount is included in your invoice. If the cost of shipping is above $10, you will be charged the excess in a separate invoice. Please be reminded all auctions are handled individually and ok!shon.com provides no combined shipment at this moment.

Shipping to your home country

Once your item is delivered to our Japan warehouse, you should be notified and henceforth you can direct us with you preferred shipment delivery request. Before making a shipment delivery request, you should log in to our system to check whether your item is arrived at the warehouse.

Yet, please be noted that ok!shon.com does not store items for you in Japan. If an item is too large to hold, ok!shon.com will send it to you automatically in whatever shipping/delivery ways that is at our best judgment.

Limit and other details

Different Shipment Method Limit and Charge

Please be noted that you are at your own judgment to consider which is the best option for your shipment delivery requirement. We are here to provide information for your own consideration only. Also, if there are any customs taxes or fees charged by your location authority, you are responsible for that payment calculation and actual payment indeed
Please note there are weight and size limits for all methods other than freight. If your item exceeds these limits, the Japanese postal service will not allow us to send your item.

Please go here to look up the size, weight and costs of your items. EMS chart,  Parcel Post SEA/AIR/SAL charts, Airmail chart, Federal Express chart. For shipment recommendation information, you can click here for a comparison chart to help you choose the best method for shipping your item(s).

Bidding on Car Parts
Please be noted that car parts and other over-weight items may require additional handling fee.

Shipping Limits
Click to view shipping limit by Japan Post
There are size and weight of shipping limit in ok!shon.com. If you purchased an item that goes over the size and weight requirements, you are required to ship it via Fedex which is very expensive. Please do not go over the limit as we cannot ship cars, bikes, arcade game cabins, etc.

Tracking

Track your EMS packages here. (http://tracking.post.japanpost.jp/service/jsp/refi/DP311-00100.jsp?locale=en) Please note you can only track other methods by calling your local post office with the number.

Lost, Stolen, Damaged Items
Insurance is included with the shipment. If you find damages with item, please report to the post office. ok!shon will supply related information for you to claim.